Back-to-Back Excellence: Highlands Residential Mortgage & Ashley McKenzie-Sharpe Rank in Top 10 for Customer Satisfaction

We're thrilled to share some exciting news—Highlands Residential Mortgage has once again been recognized as one of the Top 10 Mortgage Companies for Customer Satisfaction in the Jumbo Division by Experience.com for 2024!


This back-to-back recognition is a testament to Highlands' unwavering commitment to providing exceptional service, personalized guidance, and smooth mortgage experiences for borrowers nationwide. At the heart of that mission? Loan originators like Ashley McKenzie-Sharpe exemplify what it means to lead with integrity, heart, and hometown service.


Ashley Ranks in the Top 10 Nationwide!

In addition to Highlands' corporate achievement, we're proud to celebrate an incredible individual accomplishment—Ashley has ranked in the Top 10 among all mortgage professionals nationwide on the Experience.com platform!



This isn't just a ranking. It's the result of genuine client feedback collected across thousands of reviews. Experience.com's rankings are based on verified borrower experiences, so this honor speaks volumes about Ashley's consistent delivery of personalized service, deep mortgage knowledge, and unshakable dedication to her clients.


What Sets Ashley Apart?

Whether it's a first-time homebuyer looking for guidance, a seasoned homeowner exploring financing options, or someone navigating a unique lending scenario, Ashley shows up with answers, compassion, and a plan. Her clients often describe her as:

  • "Responsive, caring, and professional."
  • "Always one step ahead."
  • "Truly invested in making the experience stress-free."


These aren't just compliments; they're the foundation of a customer-first philosophy that Ashley lives out every single day.


Thank You To Our Clients

We're so grateful to every client who shared their experience. Your feedback celebrates our team's hard work and helps other homebuyers feel confident choosing a lender they can trust.


If you're planning a home purchase or refinance and want personalized guidance from a team that puts your goals first, The Sharpe Mortgage Team is here to help. Call us at 336-575-9448 to get started.


Apply Now

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