The Short Answer

CrossCountry Mortgage, the company now backing The Sharpe Team, has been ranked the nation's number one retail mortgage lender for three consecutive years by Scotsman Guide (2024–2026). For Triad and North Carolina buyers, that ranking translates into more loan programs, deeper operational support, and the scale to keep investing in the technology and resources that help loans move efficiently, all while the same small, familiar Sharpe Team remains your point of contact throughout the process.

What the Ranking Actually Reflects

Scotsman Guide's Top Retail Mortgage Lenders list is based on total loan volume among retail lenders nationwide. CrossCountry Mortgage has held the top spot for three years running and now has more than 9,000 employees across more than 1,100 branches in all 50 states, Washington, D.C., and Puerto Rico. HMDA reporting also ranks it as the number one retail lender in eight individual states. That scale supports a broader range of loan products, technology, and operational resources.

What This Means for a Triad Buyer

A bigger backing company generally means more loan programs to work with, which can matter when a buyer’s income, employment history, down payment, or overall financial picture does not fit neatly into one standard box. It can also mean more operational support behind the loan process, which matters in the Triad when average days on market are around 46 and timing can make the difference between keeping a deal together and losing it.

What Doesn't Change

The people at the center of your loan don't change. You are still calling The Sharpe Team, still texting (336) 575-9448, and still getting Ashley, Jennifer, CaraDawn, or one of the other members on the team who already knows how a Triad closing works. The company behind the scenes changed. The people in front of you didn't.

Quick Answers

Is CrossCountry Mortgage actually the biggest retail mortgage lender?
Yes. CrossCountry Mortgage has been ranked the nation's number one retail mortgage lender for three consecutive years by Scotsman Guide, based on total retail loan volume.

Does a bigger lender mean slower, more impersonal service?
Not with The Sharpe Team. The scale sits behind the scenes in operational support, loan program variety, and the resources to move quickly when timing matters, while the same small, familiar Sharpe Team remains your point of contact throughout the process.

How many states does CrossCountry Mortgage operate in?
CrossCountry Mortgage operates in all 50 states, Washington, D.C., and Puerto Rico, with more than 1,100 branches nationwide.

Does this change The Sharpe Team's name or contact information?
No. The team is still called The Sharpe Team, and the phone number, (336) 575-9448, has not changed.

Want to see what more loan options could mean for your specific situation? Call or text (336) 575-9448.